SOIVRE and Spanish Customs

Discover what the SOIVRE service is and how it affects the importation of your products. Complete guide to avoiding problems at Spanish customs and complying with regulations.

Inmaculada Antequera

8/25/2024

Barcelona's port cranes
Barcelona's port cranes

Table of Contents

  1. What is SOIVRE?

  2. What is the Purpose of SOIVRE?

  3. Products Regulated by SOIVRE

  4. SOIVRE Inspection Process at Customs

  5. Impact of SOIVRE on Your Product Imports

  6. How to Prepare for a SOIVRE Inspection

  7. Regulatory Compliance and Certifications

  8. Common Mistakes and How to Avoid Them

  9. Conclusion

What is SOIVRE?


SOIVRE, the
Official Service of Inspection, Surveillance, and Regulation of Exports, is a key entity in the import and export process in Spain. Although its name may suggest an exclusive focus on exports, SOIVRE also plays a crucial role in the importation of specific products entering the country. Operating under the Secretary of State for Trade, SOIVRE ensures that products entering the Spanish market comply with the stringent safety, quality, and labeling standards of the European Union (EU).

What is the Purpose of SOIVRE?


The main purpose of SOIVRE is to protect European consumers by ensuring that
only safe and high-quality products enter the market. This is achieved through a series of controls and verifications that include:

  • Physical Inspection: Ensuring that imported products comply with the quality and safety standards established by EU legislation.

  • Documentary Control: Verification of the documentation accompanying the products, such as certificates of conformity and safety declarations.

  • Market Surveillance: Constant monitoring to detect and prevent the entry of non-compliant products that could pose a risk to consumer health and safety or affect fair competition in the market.

These actions are essential to maintaining the integrity of the EU's internal market and protecting European consumers from dangerous or low-quality products.

Products Regulated by SOIVRE


Not all products entering the EU are subject to SOIVRE inspection, but those that are must comply with specific regulations that ensure their safety and quality. Below is a list of products commonly subject to SOIVRE inspection:

  • Agricultural and Food Products:

    • Fresh fruits and vegetables

    • Nuts

    • Vegetable oils

    • Dairy products

    • Fish and seafood

  • Industrial Products:

    • Textiles and clothing

    • Footwear

    • Toys

    • Construction materials

  • Chemical Products:

    • Cosmetics and personal hygiene products

    • Detergents and cleaning products

    • Fertilizers

    • Pesticides

  • Consumer Products:

    • Appliances and electronic equipment

    • Furniture and decor

    • Household products

This list is not exhaustive, and the need for SOIVRE inspection will depend on the product classification, country of origin, and applicable regulations. You can consult the European Union Regulation for more details on the products subject to control.

SOIVRE Inspection Process at Customs


The SOIVRE inspection process is meticulous and designed to ensure that products comply with all current regulations before entering the European market. Below is a typical inspection process at customs:

  • Inspection Request: When a shipment arrives at customs, the importer must request an inspection by SOIVRE. This request is made through a specific form that includes product details, origin, and relevant documentation.

  • Documentary Review: Before proceeding with the physical inspection, SOIVRE inspectors review the accompanying documentation, including certificates, labels, manuals, and declarations of conformity.

  • Physical Inspection: The products are physically inspected to verify that they comply with quality and safety standards. This may include laboratory testing for certain products, such as food or chemicals.

  • Decision and Resolution: If the products comply with all regulations, SOIVRE issues a favorable decision and authorizes their entry into the market. Otherwise, the shipment may be held until the necessary modifications are made, or even rejected if the deficiencies cannot be corrected.

Impact of SOIVRE on Your Product Imports


The impact of SOIVRE on product imports can be significant, especially for companies unfamiliar with European regulations. Below are some of the main ways SOIVRE can affect your business:

  • Delays at Customs: One of the most direct impacts is the potential for delays in the release of products at Spanish customs if they do not meet SOIVRE requirements. This can result in costly delays and the possibility of missing critical market windows.

  • Additional Costs: Complying with SOIVRE regulations may involve additional costs, such as the need for further testing, re-labeling products, or even destroying goods that do not meet standards.

  • Rejection Risk: In extreme cases, products that do not meet regulations may be completely rejected, forcing the importer to return them to their country of origin or dispose of them, which can result in significant financial losses.

  • Brand Reputation Impact: Regulatory non-compliance not only affects financially but can also damage the company's reputation, especially if non-compliant products reach the market and prove to be dangerous or of low quality.

How to Prepare for a SOIVRE Inspection


Properly preparing for a SOIVRE inspection is key to minimizing associated risks and costs. Here are some practical tips to be ready:

  • Knowledge of Regulations: Familiarize yourself with the European regulations that apply to your products. This includes sector-specific regulations and requirements for labeling, safety, and quality.

  • Complete Documentation: Ensure that all necessary documentation is complete and up-to-date before your products arrive at customs. This includes certificates of conformity, laboratory tests, and safety documentation.

  • Labeling Review: Labeling is a critical aspect that often causes problems in inspections. Verify that your product labeling complies with EU requirements, including mandatory information such as ingredients, safety warnings, and usage instructions.

  • Professional Advice: If you are unsure how to comply with the regulations, consider hiring a consultant specializing in SOIVRE. An expert can help you navigate the complex regulatory compliance process and ensure that your products are ready for the European market.

Regulatory Compliance and Certifications


Regulatory compliance is not just a legal obligation but also an opportunity to improve your products' quality and strengthen your market position. Certifications and regulatory compliance can offer significant competitive advantages, such as:

  • Market Access: Complying with EU regulations is essential for accessing the European market. Without the necessary certifications, your products may be rejected at customs or withdrawn from the market.

  • Consumer Trust: European consumers are increasingly demanding when it comes to the quality and safety of the products they buy. Complying with regulations and obtaining relevant certifications can increase consumer confidence in your brand.

  • Reduced Legal Risks: Non-compliance with regulations can result in legal sanctions, product recalls, and lawsuits. Ensuring that your products comply with regulations can help you avoid these risks.

Some key certifications that may be required include:

  • CE Marking: Essential for many industrial and consumer products sold in the EU, the CE marking indicates that the product complies with safety, health, and environmental protection standards.

  • RoHS Test Report: Required for electrical and electronic products, it certifies that they do not contain hazardous substances such as lead or mercury, complying with the RoHS Directive to ensure environmental and human safety in the EU.

Common Mistakes and How to Avoid Them


Importing products into the EU is a complex process that can present numerous challenges. Here are some of the most common mistakes and how to avoid them:

  • Lack of Knowledge of Regulations: Being uninformed about the regulations that apply to your products is a critical mistake that can result in delays, additional costs, and product rejection. Ensure that you research and fully understand the requirements before importing.

  • Incomplete Documentation: The lack of essential documents or the submission of incorrect documentation is a common cause of problems at customs. Verify that all certificates, permits, and technical documentation are in order and accurate.

  • Incorrect Labeling: Inadequate or incomplete labeling can lead to the retention or return of your products. Complying with EU labeling regulations is essential to avoid these problems.

  • Not Considering Professional Advice: Many importers underestimate the complexity of regulatory compliance and choose not to seek specialized advice. Working with an expert can help you avoid costly mistakes and ensure that your products meet all requirements.

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Conclusion


SOIVRE is an essential component of the product import process in Spain, designed to ensure that goods entering the European market comply with strict quality and safety standards. For companies, being prepared for a SOIVRE inspection means more than fulfilling a legal obligation; it is an investment in the quality and reputation of their products.
With the right knowledge, proper documentation, and expert support, companies can avoid problems at customs and ensure that their products reach the market on time and without issues.
For more information on European regulations and import requirements, you can visit:


Case Studies and Practical Examples

You import a container of office chairs, and when it comes to clearance, SOIVRE reviews the documentation and notices that a point on the test report is marked as NC (Non-Compliant). They measure the merchandise and find that it does not meet the dimensional requirement for office chairs. The merchandise is held at the border, and the only options are to return it to the origin or destroy it.

You purchase 5,000 units of a toy from a manufacturer in China under your brand. Initially, they send the artwork; you review it, and everything seems correct. However, when it comes to clearance, SOIVRE inspects the shipment and finds that the icon indicating "not suitable for children under 3 years old" does not meet the minimum size requirement. They give the option to re-label at the importer's facilities and then re-inspect the goods to obtain approval for sale from the Ministry of Consumer Affairs.

Frequently asked questions (FAQs)

What is SOIVRE and what is its function?


SOIVRE is the Official Service of Inspection, Surveillance, and Regulation of Exports, responsible for ensuring that products entering the Spanish market comply with EU regulations regarding safety, quality, and labeling.

What happens if my product fails the SOIVRE inspection?

The product may be held, returned to the country of origin, or even destroyed, which can lead to additional costs and damage to the brand's reputation.

What products are subject to SOIVRE inspection?

Agricultural, industrial, chemical, and consumer products, such as food, textiles, toys, and cosmetics, among others.

What certificates do I need to comply with SOIVRE?

It depends on the type of product. Some common ones are ISO, CE certifications, and others related to safety and quality.

How can I prepare for a SOIVRE inspection?

Knowing the applicable regulations, keeping the documentation in order, ensuring proper labeling, and working with a specialized consultant are key steps to prepare.

How does SOIVRE affect import costs?

Non-compliance can increase costs due to holds, re-labeling, or destruction of merchandise, in addition to damaging the brand's reputation.